[et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hintergrundbild” _builder_version=”4.27.4″ background_enable_image=”off” global_colors_info=”{}”][et_pb_fullwidth_header title=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IiIsImFmdGVyIjoiIn19@” button_one_url=”#Download” content_max_width=”900px” admin_label=”Header” _builder_version=”4.27.4″ _dynamic_attributes=”title,background_image” title_font=”|700||on|||||” title_font_size=”48px” title_line_height=”1.1em” content_text_align=”left” content_font_size=”24px” content_line_height=”1.5em” subhead_font=”||||||||” subhead_text_align=”left” subhead_font_size=”32px” subhead_line_height=”1.2em” background_color=”rgba(126,190,197,0)” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”#056b9a 25%|rgba(5,107,154,0.3) 75%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”#056b9a” background_color_gradient_start_position=”25%” background_color_gradient_end=”rgba(5,107,154,0.3)” background_color_gradient_end_position=”75%” background_image=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9mZWF0dXJlZF9pbWFnZSIsInNldHRpbmdzIjp7fX0=@” custom_button_one=”on” button_one_text_color=”#056b9a” button_one_bg_color=”#ffffff” button_one_border_width=”2px” button_one_border_color=”#ffffff” button_one_letter_spacing=”1″ button_one_font=”|500||on|||||” button_one_use_icon=”off” custom_button_two=”on” button_two_text_color=”#056b9a” button_two_bg_color=”#ffffff” button_two_border_color=”#ffffff” button_two_letter_spacing=”1″ button_two_font=”|500||on|||||” button_two_use_icon=”off” custom_padding=”8vw||8vw||true|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”6vw||6vw||true|false” custom_padding_last_edited=”on|phone” title_font_size_tablet=”36px” title_font_size_phone=”24px” title_font_size_last_edited=”on|phone” content_font_size_tablet=”18px” content_font_size_phone=”14px” content_font_size_last_edited=”on|phone” subhead_font_size_tablet=”24px” subhead_font_size_phone=”18px” subhead_font_size_last_edited=”on|desktop” button_one_text_size_tablet=”” button_one_text_size_phone=”14px” button_one_text_size_last_edited=”on|tablet” button_two_text_size_tablet=”” button_two_text_size_phone=”14px” button_two_text_size_last_edited=”on|tablet” custom_css_title=”margin-bottom: 0.5em;||padding: 0;” custom_css_subtitle=”margin-bottom: 1em;||padding: 0;” button_one_text_color_hover=”#ffffff” button_two_text_color_hover=”#ffffff” button_one_border_color_hover=”rgba(255,255,255,0)” button_two_border_color_hover=”rgba(255,255,255,0)” button_one_bg_color_hover=”rgba(255,255,255,0.33)” button_two_bg_color_hover=”rgba(255,255,255,0.33)” global_colors_info=”{}” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_one_text_color__hover_enabled=”on” button_one_text_color__hover=”#ffffff” button_two_text_color__hover_enabled=”on” button_two_text_color__hover=”#ffffff” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_one_border_color__hover_enabled=”on” button_one_border_color__hover=”rgba(255,255,255,0)” button_two_border_color__hover_enabled=”on” button_two_border_color__hover=”rgba(255,255,255,0)” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_one_bg_color__hover_enabled=”on” button_one_bg_color__hover=”rgba(255,255,255,0.33)” button_two_bg_color__hover_enabled=”on” button_two_bg_color__hover=”rgba(255,255,255,0.33)”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ use_custom_gutter=”on” custom_padding_last_edited=”on|phone” module_id=”CN-Products” _builder_version=”4.16″ _module_preset=”default” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding_tablet=”” custom_padding_phone=”” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.16″ _module_preset=”default” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][et_pb_text admin_label=”Introtext” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
Do you have questions about our services, our product portfolio, or our processes? In our FAQ section, you will find the most important answers to frequently asked questions, presented in a clear and concise format.
If you cannot find the answer to your question, we will be happy to assist you personally. Please feel free to contact us at any time \u2013 we look forward to hearing from you.<\/p>\n
[\/et_pb_text][et_pb_toggle title=”Which PCR solutions does CONGEN offer?” admin_label=”Medien” module_class=”cn-documents” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
CONGEN<\/strong><\/span> offers PCR solutions for food analysis<\/a>, including allergen detection, animal and plant species identification, detection of genetically modified organisms (GMOs), and detection of food-associated microorganisms.<\/p>\n CONGEN<\/strong><\/span> develops and manufactures molecular biological detection methods for various areas of clinical diagnostics<\/a>. These include tests for respiratory diagnostics, gastrointestinal diagnostics, nosocomial infections, sexually transmitted infections, and periodontitis.<\/p>\n A particular focus is on multiplex real-time PCR methods, which enable multiple targets to be detected simultaneously in a single reaction.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Which real-time PCR instruments can CONGEN tests be used on?” admin_label=”Medien” module_class=”cn-documents” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n CONGEN<\/strong><\/span> detection methods are designed for use on commonly available real-time PCR platforms. Depending on the PCR instrument, specific instrument settings and analysis parameters may be required.<\/p>\n If you provide us with the model of your real-time PCR instrument and the CONGEN<\/strong><\/span> test you are interested in, we can check whether the test is suitable for your platform.<\/p>\n CON<\/span>GEN<\/span><\/strong>\u00a0kits are designed to be compatible with as many commercially available real-time PCR instruments as possible. For example, CONGEN<\/strong><\/span> kits can be used on:<\/p>\n eingesetzt werden.<\/p>\n Corresponding information and instrument settings are available at www.congen.de\/download\/<\/a>. [\/et_pb_toggle][et_pb_toggle title=”Are CONGEN PCR kits developed and manufactured in Germany?” admin_label=”Medien” module_class=”cn-documents” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n CONGEN <\/strong><\/span>is headquartered in Berlin-Buch \/Germany and develops its molecular biological detection methods at its own site.<\/p>\n The company has been based at the Berlin-Buch science and technology campus since 1998. Development and production activities have been continuously expanded at this location.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”How does CONGEN ensure the quality of its PCR detection methods?” admin_label=”Medien” module_class=”cn-documents” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n CONGEN<\/strong><\/span> ensures the quality of its products through comprehensive quality management<\/a> and controlled development, production, and testing processes.<\/p>\n The processes are monitored from the selection and delivery of raw materials through to the finished product. Detection methods are developed and verified in accordance with the requirements of applicable standards, customers, and the market. Clinical products are subject to the requirements of DIN EN ISO 13485. In addition, selected CE-certified tests are evaluated through participation in external proficiency testing programs.<\/p>\n Selected products have been validated by external organizations such as AOAC and MicroVal. PCR tests are identified accordingly both online and on the product itself. If you have any questions, please contact us at marketing@congen.de<\/a>.<\/p>\n CONGEN<\/strong><\/span> is certified according to DIN EN ISO 9001 and DIN EN ISO 13485.<\/p>\n ISO 9001 specifies requirements for a quality management system. ISO 13485 is specifically designed for quality management systems for medical devices.<\/p>\n CONGEN<\/strong><\/span> has many years of experience working in accordance with these quality standards.<\/p>\n CONGEN<\/strong><\/span> was first certified according to ISO 13485 in 2013<\/a> for the development, manufacture, and distribution of molecular biological test.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”How can I order a CONGEN kit?” admin_label=”Medien” module_class=”cn-documents” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n SureFast\u00ae products for microbiology and clinical diagnostics can be ordered directly from CONGEN<\/strong><\/span>. Please use our contact form: Contact CONGEN<\/a>. If you need assistance selecting the appropriate detection method, the CONGEN<\/strong><\/span> team will be happy to help.<\/p>\n All detection methods from the SureFood\u00ae, RIDA\u00aeGENE, and RIDA\u00aeUNITY product lines can be ordered directly from our distribution partner: R-Biopharm.<\/a><\/p>\n CONGEN<\/strong><\/span> products are distributed worldwide through our distribution partner R-Biopharm. This includes the SureFood\u00ae, SureFast\u00ae, RIDA\u00aeGENE, and RIDA\u00aeUNITY product lines.<\/p>\n Would you like to become a distribution partner for real-time PCR diagnostics for our SureFast\u00ae series? Please contact us at marketing@congen.de.<\/a><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”How long are the delivery times for CONGEN products?” admin_label=”Medien” module_class=”cn-documents” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n For specific information regarding product availability and delivery times, please contact the responsible distribution partner or CONGEN<\/strong><\/span> directly. For a specific product inquiry, our team can provide you with the appropriate contact.<\/p>\n Please email us at marketing@congen.de<\/a>.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Where can I find technical documents for CONGEN products?” admin_label=”Medien” module_class=”cn-documents” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Customers can download the User Manual and product-specific updates (Yellow Notes) directly from the electronic instructions for use (eIFU)<\/span> section at www.congen.de\/eifu\/.<\/a><\/p>\n CONGEN<\/strong><\/span> also provides information on instrument settings and data analysis in the download section: www.congen.de\/en\/downloads\/<\/a><\/p>\n The lot-specific Quality Assurance Certificate (QAC), applicable Safety Data Sheets (MSDS), and Transport Certificates are available in the electronic instructions for use (eIFU)<\/span> section at www.congen.de\/eifu\/.<\/a><\/p>\n Technical documents for CONGEN<\/strong><\/span> products are available for download in the Electronic Instructions for Use (eIFU)<\/span> section at https:\/\/www.congen.de\/en\/eifu\/<\/a><\/p>\n These include, among other documents, User Manuals, Quality Assurance Certificates (QAC), Safety Data Sheets (MSDS), and Yellow Notes.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”How can I file a complaint about a CONGEN product?” admin_label=”Medien” module_class=”cn-documents” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Please use our online contact form to submit complaints: Contact form<\/a><\/p>\n For efficient processing, please provide the delivery note and\/or product name, article number, lot number, and, if possible, a detailed description of the problem.<\/p>\n For complaints concerning the SureFood\u00ae, RIDA\u00aeGENE, and RIDA\u00aeUNITY product lines, please contact our distribution partner R-Biopharm directly at sales@r-biopharm.de.<\/p>\n If you experience any problems or have questions regarding a detection method, please contact us directly via our contact form: Contact form<\/a> or by email at marketing@congen.de.<\/a><\/p>\n For efficient support, please describe the problem as precisely as possible and, if available, provide additional information such as images or test results.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Can CONGEN develop customized PCR assays?” admin_label=”Medien” module_class=”cn-documents” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Yes. CONGEN<\/strong> <\/span>develops customized PCR-based detection methods for individual analytical questions and customer requirements.<\/a><\/p>\n Yes. Development may include, for example, DNA or RNA detection, multiplex real-time PCR, different sample matrices, or adaptation to customer-specific formats<\/a>.<\/p>\n The scope of a development project is determined individually based on the analytical requirements and the desired end product.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”What is the process for developing a customized PCR assay at CONGEN?” admin_label=”Medien” module_class=”cn-documents” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n A customized development<\/a> project at CONGEN<\/strong><\/span> begins with defining the analytical question and the requirements for the detection method. Based on these requirements, CONGEN<\/strong><\/span> develops the appropriate PCR method and verifies its performance.<\/p>\n Depending on the application, this may include multiplex PCR, different sample matrices, DNA or RNA detection, and customer-specific formats.<\/p>\n CONGEN<\/strong><\/span> can support development projects from initial concept through development and verification to implementation in a customized test format.<\/p>\n CONGEN<\/strong><\/span> operates according to high quality standards and in compliance with the requirements of ISO 9001 and ISO 13485 for medical devices.<\/p>\n The specific process, timeline, and scope of the project<\/a> are agreed individually.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”What experience does CONGEN have with multiplex PCR?” admin_label=”Medien” module_class=”cn-documents” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n The development of multiplex and highly multiplexed real-time PCR methods is one of CONGEN<\/strong><\/span>‘s core areas of expertise. We develop PCR assays in accordance with customer-specific and market-relevant requirements<\/a>.<\/p>\nWhich PCR tests does CONGEN offer for clinical diagnostics?<\/h3>\n
Do CONGEN PCR kits work on my real-time PCR instrument?<\/h3>\n
Which PCR instruments are CONGEN kits compatible with?<\/h3>\n
\n
Which instruments have been validated or are suitable for a specific test can be found in the respective User Manual and product-specific information available at www.congen.de\/eifu\/<\/a> by entering the relevant article number..<\/p>\nWhere are CONGEN PCR kits manufactured?<\/h3>\n
How does CONGEN monitor the quality of its PCR tests?<\/h3>\n
Are CONGEN PCR tests validated?<\/h3>\n
Which quality standards does CONGEN comply with?<\/h2>\n
Is CONGEN certified as a medical device manufacturer?<\/h3>\n
Where can I order CONGEN products?<\/h3>\n
Who distributes CONGEN kits?<\/h3>\n
Are CONGEN PCR kits available immediately?<\/h3>\n
Where can I find the User Manual for a CONGEN kit?<\/h3>\n
Where can I find the quality certificate for my kit?<\/h3>\n
Where can I find the technical documents for a CONGEN product?<\/h3>\n
How do I file a complaint about a CONGEN PCR kit?<\/h3>\n
What can I do if I have a problem with a CONGEN product?<\/h3>\n
Does CONGEN develop customized PCR tests?<\/h3>\n
Can CONGEN develop a PCR assay according to my requirements?<\/h3>\n
How does CONGEN develop a customized PCR test?<\/h3>\n
What steps are involved in customized PCR development?<\/h3>\n
Does CONGEN specialize in multiplex real-time PCR?<\/h3>\n
Does CONGEN develop multiplex PCR assays?<\/h3>\n